Customer Success Manager Job at Hire Ability Recruiting, Baltimore, MD

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  • Hire Ability Recruiting
  • Baltimore, MD

Job Description

Job Title: Property Manager / Client Success Manager

Location: Baltimore City (In-office, Mon-Fri, 9 AM - 5 PM)

Compensation: $55,000 base salary + $20,000 bonus potential (First-year target of $75,000)

Growth Opportunity : Yes, company is rapidly growing this is a great entry level role

Property Management Experience Required : No

Company Overview:

We are a rapidly growing property management firm based in Baltimore City, seeking a motivated individual to join our dynamic team. Our focus is on finding someone with the right mindset and drive to succeed rather than extensive work history. We value a "get stuff done" mentality — someone proactive who thrives in a fast-paced environment and can effectively manage multiple priorities.

Responsibilities:

This hybrid role covers three key areas: property management, leasing, and client success management. Responsibilities include:

Property Management:

  • Oversee approximately 50 properties across Anne Arundel, Prince George’s, Howard, Harford, and Baltimore Counties
  • Respond to tenant inquiries, manage property inspections (once or twice annually per property), and handle rent court filings monthly
  • Coordinate maintenance requests and ensure property standards are upheld

Leasing:

  • Manage the leasing process for approximately 10 properties at a time in Baltimore City, Baltimore County, and Harford County
  • Conduct property showings (15-20 trips per week, typically within 20 minutes of the office)

Client Success Management:

  • Act as the primary point of contact for 15-20 property owners, ensuring their needs are met and fostering positive client relationships

Requirements:

  • Strong organizational skills with the ability to manage multiple priorities
  • Excellent communication skills and a proactive mindset
  • Ability to work independently and take initiative
  • Previous property management experience is not required; we are looking for someone with the right attitude and work ethic

Benefits:

  • 10 Days PTO + 10 Paid Holidays
  • Subsidized Health Insurance
  • Mileage or car allowance provided for work-related travel
  • New Microsoft Surface laptop provided
  • Participation in the Maryland state retirement plan (no matching contributions at this time)
  • Eligible for quarterly bonuses after the first 3 months
  • Significant room for growth in our expanding company

Software & Tools:

We utilize Buildium, Leadsimple, and Propertymeld; no prior experience with these systems is required as we provide comprehensive training.

If you're a proactive individual with a "get stuff done" mentality, we'd love to hear from you. Join our growing team and be part of an exciting journey in property management.

Job Tags

Holiday work,

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