Privacy Policy/ Terms & Conditions
At Stunning Dresses, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you shop with us online.
1. What Information We Collect
We may collect:
- Your name, email address, phone number, and delivery address
- Payment details (processed securely by our payment providers)
- Order history and preferences
- Website usage data (cookies and analytics)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate about your orders, returns, or customer service requests
- Send you offers, updates, and promotions (you can unsubscribe anytime)
- Improve our website and services
3. Sharing Your Information
We only share your information with trusted partners such as:
- Payment providers (e.g., Stripe, PayPal)
- Delivery companies
- Website and email marketing platforms
We never sell your personal information.
4. Cookies
We use cookies to improve your shopping experience and understand how visitors use our website. You can manage or disable cookies in your browser settings.
5. Your Rights (UK & GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing emails
To exercise your rights, email us at enquiries@stunning-dresses.com.
6. Data Security
We take reasonable steps to protect your personal data using secure systems and trusted service providers.
7. Contact Us
If you have any questions about this Privacy Policy, contact us at: 📧 enquiries@stunning-dresses.com
TERMS AND CONDITIONS
These Terms and Conditions apply to all purchases from www.stunning-dresses.com, your trusted UK online boutique for luxury dresses and evening gowns.
1. About Us
Stunning Dresses is an online fashion boutique selling luxury dresses, evening gowns, and statement outfits for women in the UK and worldwide.
2. Orders & Payment
- All prices are listed in GBP (£) unless stated otherwise.
- Payments are processed securely via trusted payment providers.
- We reserve the right to cancel orders if there is a pricing error or stock issue.
3. Shipping & Delivery
We ship within the UK and internationally. Delivery times and costs are displayed at checkout. Delays may occur during busy periods.
4. Returns Policy UK Online Boutique Dresses
We offer a boutique-friendly 7-day return policy for unworn items with tags attached. Please see our full Returns Policy UK Online Boutique Dresses page for details.
Under UK law, you also have rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
5. Refunds
Refunds are processed after we receive and inspect returned items. Original delivery fees are non-refundable unless the order is cancelled in full within the legal cooling-off period.
6. Product Information
We make every effort to display accurate colours and descriptions, but colours may vary due to screen settings. Measurements are provided as a guide.
7. Intellectual Property
All website content, images, logos, and text belong to Stunning Dresses and may not be used without permission.
8. Liability
We are not responsible for indirect losses, including loss of profit or business interruption. Our liability is limited to the value of your order, as permitted by law.
9. Governing Law
These terms are governed by the laws of England and Wales.
10. Contact Us
For questions about these Terms and Conditions, please contact: 📧 enquiries@stunning-dresses.com